- Holistic Med Spa in Melbourne, FL
- +1 321-446-7238
- carrie@reviveskinandscalp.com
- Holistic Med Spa in Melbourne, FL
- +1 321-446-7238
- carrie@reviveskinandscalp.com
Welcome to ReVive Skin & Scalp Therapy (“ReVive,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our services, treatments, website, and related offerings. By booking an appointment, purchasing a service or product, or accessing our website, you agree to comply with and be bound by these Terms.
Our goal is to create a safe, transparent, and positive experience for every client. Please review these Terms carefully, as they outline important rights, obligations, and policies related to your use of ReVive’s services. If you do not agree with any part of these Terms, we kindly ask that you refrain from using our services or website.
By continuing to engage with ReVive Skin & Scalp Therapy, you acknowledge that you have read, understood, and accepted these Terms.
To keep things clear and simple, here’s what we mean when we use certain terms in these Terms & Conditions:
“ReVive,” “we,” “our,” or “us” – Refers to ReVive Skin & Scalp Therapy in Melbourne, FL.
“You” or “Client” – Refers to anyone booking, visiting, or receiving services from us.
“Services” – Includes all treatments, therapies, consultations, and products offered at ReVive.
“Website” – Refers to our official website and any online tools we provide (like booking forms or contact pages).
“Staff” or “Team” – Refers to our licensed professionals, practitioners, and support staff who deliver your care.
That’s it—nice and straightforward, no confusing jargon.
To keep everything running smoothly (and fairly), here’s what we ask of you when working with us:
Eligibility
You must be at least 18 years old to enter into an agreement with us.
By working with us, you confirm that all information you provide is true, accurate, and up to date.
Your Responsibilities as Our Client
Communication: Please provide timely responses to our requests for approvals, materials, and feedback. Clear and quick communication helps us deliver on time.
Information & Materials: Any content, files, or data you supply should be accurate, lawful, and owned (or properly licensed) by you.
Deadlines: If we set timelines together, your cooperation in meeting them ensures we can keep your project on track.
Respect & Professionalism: Just as we commit to treating you with respect and professionalism, we ask the same in return. A great partnership makes the best projects.
We’ll always do our best to guide you through the process, but keeping your side of the agreement helps us create the best possible results for you.
We believe that every successful partnership is built on respect, trust, and professionalism. To make sure our working relationship stays positive and productive, here’s what we ask from both sides:
Respectful Communication
All conversations—whether by email, phone, or in person—should remain polite and professional.
Disagreements may happen, but we’ll work together calmly and constructively to find solutions.
Fair Use of Our Services
Please use our services and deliverables only for their intended purpose and in line with the agreed scope.
Avoid misrepresenting our work as your own (when attribution applies) or altering it in ways that mislead others.
Professional Integrity
We commit to honesty, transparency, and ethical practices—and we ask for the same from you.
No form of harassment, abusive language, or discriminatory behavior will be tolerated by either party.
Collaboration Spirit
Think of this as teamwork—we’ll both bring our expertise and ideas to the table.
A positive, solution-focused mindset keeps projects moving smoothly and ensures better outcomes.
We’re here to create something great together, and this code helps us maintain a respectful, professional, and enjoyable working relationship.
We’re so excited to welcome you to ReVive! To keep everything running smoothly and to respect both your time and ours, here’s what you need to know:
Booking Your Appointment
Appointments can be made online, by phone, or in person.
We recommend booking in advance to secure your preferred time and provider.
Arriving on Time
Please try to arrive at least 10 minutes early so you can relax and we can get started on time.
If you’re running late, let us know! We’ll do our best to adjust, but your session may need to be shortened to avoid overlapping with the next client.
Cancellations & Rescheduling
Life happens—we get it! If you need to cancel or reschedule, please give us at least 24 hours’ notice.
Cancellations made less than 24 hours in advance may be subject to a fee.
Deposits for Certain Services
Some treatments or packages may require a deposit at the time of booking.
Deposits help us reserve your spot and prepare everything you need for your visit.
Deposits are applied toward your final balance but may be forfeited if you cancel late or don’t show up.
No-Shows
If you miss your appointment without notice, a no-show fee may apply, and prepayment may be required for future bookings.
This way, we can continue offering the best service possible to you and all our wonderful clients.
We want payments to be as simple and stress-free as your visit. Here’s how it works:
Payment Methods
We accept cash, major credit/debit cards, and approved digital payments.
Payment is due at the time of service, unless otherwise arranged.
Packages & Gift Cards
Prepaid packages and gift cards are a great way to save and share the ReVive experience.
These are non-refundable but never expire, unless stated otherwise.
Refunds on Services
Because our treatments are personalized and results can vary, we generally do not issue refunds on services already received.
If you’re ever unhappy with your experience, please let us know right away—we’ll do everything we can to make it right.
Refunds on Products
Unopened and unused retail products may be returned within 14 days for store credit or exchange.
Opened or partially used products cannot be returned due to health and safety regulations.
Deposits & Prepayments
If a service required a deposit, it will be applied to your total at checkout.
Deposits may be forfeited if cancellations are made late or for no-shows (see Appointments & Cancellations).
Sales & Promotions
Promotional pricing and special offers are valid only during the stated promotional period.
Discounts cannot be combined unless specifically noted.
Promotions cannot be applied retroactively to past purchases or appointments.
At ReVive, we believe in transparency and fairness. Our goal is always to keep things simple, clear, and client-friendly.
We love helping you (and your loved ones) enjoy more self-care for less. Here’s how our gift cards, packages, and promos work:
Gift Cards
Gift cards are available in any amount and can be used toward services or retail products.
They’re non-refundable and cannot be redeemed for cash.
Treat them like cash—lost or stolen gift cards may not be replaced.
Packages
Prepaid service packages are a great way to save and commit to your wellness journey.
Packages are non-refundable but may be transferred to another person with our approval.
All packages must be used within the timeframe specified at purchase.
Promotions & Discounts
Special offers, seasonal discounts, and promotions are valid only during the promotional period.
Unless otherwise stated, promos cannot be combined with other discounts, gift cards, or package pricing.
Promotions cannot be applied retroactively to past purchases or appointments.
Sharing the Love
Packages and gift cards make wonderful gifts! Just let us know if you’d like it beautifully packaged for someone special.
We design these options to give you flexibility, value, and a little extra pampering.
At ReVive, we’re here to help you feel your best—but it’s important to keep in mind:
Not a Medical Facility
While we offer advanced skin and scalp therapies, we are not a medical clinic. Our services are designed for relaxation, rejuvenation, and cosmetic purposes only.
No Medical Advice
Our team provides professional spa services, not medical diagnoses or treatment plans. Any information we share—verbally, in print, or online—is for general wellness and educational purposes only.
Consult Your Healthcare Provider
If you have a medical condition, are pregnant, nursing, or taking medication, please consult your healthcare provider before booking a service.
Results May Vary
Everyone’s skin and scalp are unique. While we use high-quality products and techniques, results will vary depending on your individual needs and lifestyle.
Contraindications
Certain treatments may not be safe for individuals with specific conditions (such as active infections, open wounds, or recent surgeries). Our team may recommend postponing or modifying your service to ensure your safety.
Your health and comfort always come first, and we’ll be upfront if we believe a service isn’t the right fit for you.
By booking a service with us, you’re giving your consent for our licensed professionals to provide treatments based on your chosen service. Here’s what that means for you:
Open Communication
We’ll always explain the treatment process, what to expect, and any potential risks or aftercare recommendations. You are encouraged to ask questions at any time.
Voluntary Participation
All services are optional. You can decline or stop a treatment at any point if you feel uncomfortable—your well-being is our top priority.
Accurate Information
To ensure safe and effective care, you agree to provide complete and truthful information about your health, medications, allergies, or recent treatments.
Informed Consent Forms
Some services may require you to complete and sign a consent form or waiver before we begin. This ensures you fully understand and agree to the procedure.
Ongoing Consent
Each visit is treated as a fresh opportunity for consent. Just because you agreed to a service once doesn’t mean you’re locked in for future visits.
At ReVive, your comfort, trust, and choice always come first.
While we do everything we can to keep treatments safe, relaxing, and effective, it’s important to understand that no service comes without some level of risk. By receiving treatments at ReVive, you agree to the following:
Assumption of Risk
You acknowledge that skincare, scalp, and wellness services may carry minor risks (such as redness, sensitivity, or temporary discomfort), and you accept responsibility for these possibilities.
Limitation of Responsibility
ReVive and its team are not liable for rare or unexpected side effects that may occur as a result of your treatment, especially if medical history or personal information wasn’t fully disclosed.
Post-Treatment Care
You agree to follow all aftercare instructions provided by our team. Not following these recommendations may affect your results or lead to complications, which we cannot be held responsible for.
Medical Disclaimer
Our services are not a substitute for medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider for medical concerns.
By continuing with your service, you’re letting us know you understand these terms and still wish to proceed.
We love sharing our knowledge and expertise with you — but we also need to protect the creative work that makes ReVive special. Here’s what that means:
Our Content
Everything you see on our website, including text, images, graphics, logos, and service descriptions, belongs to ReVive Skin & Scalp (unless otherwise noted).
This content is protected by copyright and trademark laws.
Personal Use Only
You’re welcome to browse, read, and share our content for personal use (for example, telling a friend about us or sharing a blog post).
But you may not copy, modify, distribute, or use our content for commercial purposes without written permission.
Respect for Others
If we feature third-party content (like embedded videos or resources), those remain the property of their respective owners, and we respect their rights just as we ask you to respect ours.
In short — feel free to enjoy and share our resources, but please don’t take or reuse them as your own.
We’re glad you’re here! Our website is meant to be a helpful and welcoming space where you can learn more about our services, book appointments, and connect with us. To keep things safe and positive for everyone, here are a few simple guidelines:
Be Respectful
Use our website for its intended purpose — learning, booking, and staying in touch.
Please don’t post or share anything harmful, offensive, or inappropriate through our site or contact forms.
No Misuse
Don’t try to hack, copy, or interfere with the website’s functionality.
Automated data collection tools (like bots or scrapers) are not allowed.
Accuracy Matters
When filling out forms or booking appointments, please provide accurate and honest information so we can serve you best.
Third-Party Tools
Our site may include links or tools from trusted partners (like booking via Vagaro). Using those tools is also subject to their terms and policies.
By using our website, you’re agreeing to treat it with the same care and respect you’d expect from us in our spa.
To make your experience easier and more enjoyable, our website may include links to other websites or services (for example, booking through Vagaro, connecting on social media, or viewing helpful resources). While we only connect with trusted partners, please remember:
We Don’t Control Them
Once you leave our site, the privacy practices, content, and policies of other websites or apps are outside of our control.
Use with Care
Always review their terms and policies before sharing your information or making a purchase.
Trusted Partners
We carefully choose the third-party services we integrate with (like scheduling, payment processing, or marketing platforms) to support your wellness journey while keeping your information secure.
By using these links or tools, you agree that ReVive Skin & Scalp Therapy isn’t responsible for how third-party sites handle your data, but we’ll always do our best to partner with reputable services.
Your privacy is just as important to us as your wellness. When you share personal information with ReVive Skin & Scalp Therapy—whether through our website, booking system, or in person—we treat it with care and respect.
Here’s our promise to you:
How We Use Your Information
We collect only what we need to provide services (like booking, billing, and treatment notes) and to keep you updated with offers and wellness tips if you’ve opted in.
Keeping It Safe
Your data is stored securely and shared only with trusted third-party tools (like Vagaro for booking) that meet privacy standards.
Your Choices
You can update your information, adjust communication preferences, or ask us to delete your data at any time by contacting us directly.
More Details
For a full breakdown of how we handle your information, please see our Privacy Policy.
We’re committed to protecting not just your skin and scalp—but also your personal data.
At ReVive Skin & Scalp Therapy, we pour our hearts into creating a safe, comfortable, and professional environment. While we do everything possible to deliver excellent care, it’s important to know that:
Individual Results May Vary
Every person’s body, skin, and scalp are unique. We can’t guarantee identical results for everyone.
Scope of Responsibility
We are not liable for rare, unforeseen reactions, delays, or interruptions beyond our control (such as natural events, technology issues, or third-party service outages).
Maximum Liability
If ever we are found responsible, our liability will be limited to the cost of the service or product in question.
In short, we’re here to support your wellness journey, but we can’t assume responsibility for circumstances outside our care or control.
By choosing ReVive Skin & Scalp Therapy, you agree to use our services responsibly. If your actions (intentional or unintentional) cause harm, loss, or legal claims against us, you agree to cover any related costs, damages, or expenses.
This simply means:
Please use our website, services, and products in a respectful and lawful way.
If your misuse causes issues for us or others, you’ll be responsible for resolving them.
Our goal is always to create a safe, uplifting space for everyone—and we trust our clients to help us keep it that way.
These Terms & Conditions are guided by the laws of the State of Florida. By choosing ReVive Skin & Scalp Therapy, you agree that any disputes or legal matters will be handled under Florida law and within the local courts of Brevard County.
We always hope it never comes to that—our focus is on care, healing, and relaxation. But if legal issues do arise, this ensures everything is handled fairly and close to home.
From time to time, we may update these Terms & Conditions to reflect new services, changes in the law, or improvements to how we care for you. When updates happen, we’ll post the revised version here with a new “Last Updated” date at the bottom.
We encourage you to review these terms occasionally so you’re always in the loop. Don’t worry—we’ll keep everything clear and client-friendly, just like the rest of your ReVive experience.
We’re here to help! If you have any questions about these Terms & Conditions, your appointments, or anything related to your care at ReVive, please don’t hesitate to reach out:
📍 ReVive Skin & Scalp Therapy
6300 North Wickham Rd Suite # 132-L, Melbourne, FL, United States, 32940
📞 Phone: +1 321-446-7238
✉️ Email: carrie.rethwisch@gmail.com
Your peace of mind matters to us, so we’ll always do our best to answer promptly and with care.