PRIVACY POLICY

LAST UPDATED: SEPTEMBER 19, 2025

1. Introduction

Welcome to ReVive Skin & Scalp Therapy (“ReVive”, “we”, “our”, “us”), located in Melbourne, Florida. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, store, use, and share information when you use our website, services, and when you provide information to us.

2. Definitions

  • “Personal Data” means any information that can be used to identify you directly or indirectly (e.g. name, email, phone, date of birth).
  • “Usage Data” includes information automatically collected when you access our site or services (e.g. IP address, device information, browser type).
  • “Cookies” are small files placed on your device by our website to help us recognize you and provide you with better service.

3. Information We Collect

We collect both voluntarily provided information and automatically collected data:

Voluntary Information (via forms, bookings, newsletter signups, etc.):

  • Full name

  • Contact details: email, phone number, address (if needed for services or billing)

  • Date of birth (for age verification or service suitability)

  • Health-related info (for scalp or body wellness services): allergies, medications, medical conditions

  • Preferences (services you are interested in, appointment times, etc.)

Automatically Collected Information:

  • IP address, device type, browser type and settings

  • Pages visited, session duration, clicks, referring URLs

  • Cookies and similar technologies that track usage and preferences

4. How We Use Information

We use the information we collect for the following purposes:

  • To schedule, confirm, and manage appointments.

  • To provide tailored services and recommendations based on your needs.

  • To send appointment reminders, updates, promotions, and wellness tips (if you consent).

  • To improve our website, services, and customer experience.

  • To comply with legal or regulatory requirements in the state of Florida and U.S. federal law.

  • For internal business operations, such as analytics, reporting, and staff training.

5. Sharing and Third Parties

We do not sell or rent your personal information to marketers. We may share your data only in the following cases:

  • With Service Providers: e.g., Vagaro (our booking system), email platforms, or payment processors, but only to the extent necessary to provide our services.

  • For Legal Compliance: if required by law, subpoena, or court order.

  • Business Transfers: in the event of a merger, acquisition, or sale of our business assets, your data may be transferred to the new owner.

  • With Your Consent: if you explicitly agree to share your information with third parties (e.g., referral partners).

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. These include:

  • Essential Cookies: required for website functionality (e.g., booking system).

  • Performance Cookies: help us understand how visitors use our site (e.g., Google Analytics).

  • Marketing Cookies: used for personalized ads, promotions, and remarketing.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit some features of our website.

7. Your Privacy Rights

As a resident of Florida and the United States, you have the following rights regarding your personal information:

  • Access & Portability: You may request a copy of the personal data we hold about you.

  • Correction: You may request updates or corrections to inaccurate information.

  • Deletion: You may request that we delete your personal data, subject to certain legal or business exceptions.

  • Opt-Out of Marketing: You may opt-out of receiving promotional emails or text messages at any time by clicking “unsubscribe” or contacting us directly.

  • Cookies & Tracking Choices: You may adjust your browser or device settings to limit tracking.

To exercise any of these rights, please contact us at carrie.rethwisch@gmail.com or call us at +1 (321) 446-7238.

8. Data Security

We take reasonable and industry-standard measures to protect your personal information, including:

  • Encrypted storage of sensitive data (e.g., payment details).

  • Restricted staff access to personal information.

  • Secure booking and payment systems through Vagaro and trusted third-party processors.

  • Routine reviews of data handling practices to maintain compliance.

However, no system is 100% secure. While we work hard to safeguard your data, we cannot guarantee absolute security.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing Services & Client Records – To deliver treatments, track progress, and maintain accurate client histories.

  • Regulatory Compliance – To meet health, sanitation, and safety requirements under Florida state regulations governing spa and wellness facilities.

  • Legal & Financial Obligations – To comply with tax, accounting, dispute resolution, and other legal recordkeeping requirements.

Once your information is no longer needed:

  • We will securely delete, anonymize, or otherwise dispose of it in accordance with industry best practices.

  • In cases where certain records must be retained for legal, regulatory, or insurance purposes, access will be restricted to authorized personnel only.

We regularly review our retention practices to ensure that data is not held longer than necessary.

10. Children’s Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect, use, or disclose personal information from children under 18.

  • If you are under 18, please do not provide any personal information through our website, forms, or services.

  • If we learn that we have inadvertently collected personal data from a minor, we will take immediate steps to delete such information from our records.

  • Parents or legal guardians who believe their child may have provided us with personal information are encouraged to contact us directly, so we can take appropriate action.

For services legally permitted to minors (such as certain non-invasive wellness treatments), we may require parental or guardian consent in writing before proceeding.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

  • Changes in our business practices or services,

  • Updates to applicable laws or regulations, or

  • Adjustments in how we handle and protect your personal information.

When significant updates are made, we will post the revised Privacy Policy on this page and update the “Last Updated” date at the bottom of the document. In some cases, we may also provide additional notice (such as email notifications or on-site announcements).

We encourage you to review this Policy regularly so you remain informed about how we collect, use, and safeguard your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, you can contact us at:

ReVive Skin & Scalp Therapy
📍 Melbourne, FL, Brevard County
📧 carrie.rethwisch@gmail.com
📞 +1 (321) 446-7238

Sound Bath Meditation Event

Don’t miss this opportunity to align with positivity, peace, and happiness in a welcoming, wellness-focused environment. Let’s feel good from the inside out! We can’t wait to see you there!

Powered by Vagaro Salon SoftwareSpa Software & Fitness Software